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Frequently Asked Questions

1. What is Opengates Forex Trading Tools Store all about?

It is a store where all kinds of forex trading tools like expert advisor, custom indicators, scripts, utilities, trading systems and others are developed, tested, proven and sold at cheaper prices.

2. Am I safe buying from you and are they really working?

Yes, you are safe and they are working, like I said, every product you see on this site has been tested with both demo and real accounts before being presented for sale here.

3. Are your products having subscription for periodical access or life-time access?

All products on our website have a life-time access with them for now but it may not be so in the nearest future.

4. How many license does a copy of your product has?

Just one licence to one MT4 trading account only but you can use it on unlimited Computers and MT4 platforms. If you want to purchase it for your multiple accounts, contact me personally for "one-licence, multiple-access" copy with a discounted price. However, if you want group purchase for your members or friends at least 5-people upward, contact me for a deal at a discount.

5. Is there a refund for any of your products?

Most of the products on our website are digital products and have already been activated for unlimited or life-time access during configurations and so, it cannot be deactivated if there is an occasion for a refund. However, you can read here for extensive information about our refund policy: Refund policy

6. Are your products expiring at a time?

No, they don't expire, the activation and the updates are for a life-time.

7. Are your indicators repainting?

No, they don't repaint by the virtue of their operations, most of them actually work on a live data, so it keeps providing real-time data for the trader.

8. Are your products giving direct trade signals?

Yes, most of them give direct reliable trade signals as straight 'Buy Now' and 'Sell Now'. The essence of buying them is to get a direction of where the price is heading in the market.

9. In what file format will your products be delivered?

They all come in EX4 file format only in a zip file.

10. I can see many categories of products in your products catalogue, which is one is good for me as a trader?

Well, it depends on your preferences, the type of trader you are - scalper, day trader, swing or long-term trader. It also depends on your experiences in the market. Are you a technical, fundamental trader or both? So you should read the descriptions very well to pick the one(s) that will meet your needs as a unique trader.

11. Apart from buying these products from you, can you develop my system for me if I have a profitable manual trading system?

It is possible but for now, it is not in our schedule due to busy activities of attending to our businesses, there are lots in our hands for now, may be in the future, when the work has been lightened, it may be considered.

12. What are the payment methods accepted for your products?

We accept cryptocurrencies, Airtm, Skrill, Paypal, Payoneer, Perfect Money, Webmoney, Debit/credit Cards payment, Bank Transfer etc - many more can be added as time goes on.

13. If I lost my trading account login for one reason or the other and cannot be retreived, how do I get another copy of the product for my new trading account?

In this situation, you will get a new copy of the same product with a discounted rate of 50% of the price.

14. What are the categories of trading tools you have on your website?

We have expert advisor, custom indicators, utilities, scripts, assorted trading systems and more...

15. When and how will I take delivery of my package after my payment?

Immediately we get the notification and the screenshot of your payment and confirmed it, we shall configure your product based on the information you provided on our "Thank you" page and upload the product for you on the Telegram for an instant download and all-time access (even if your computer crashed - God forbid, but in case, you will still access it through the Telegram's cloud storage). All within 2 - 3 hours after the confirmation.

17. Is there after-sale supports for any of your products?

Yes, there is a Telegram PRODUCTS SUPPORT group created for those who bought any of our products categories for 24/7 supports, suggestions, testimonials, questions and answers on any technical issues that might arise. We however have a public group for those who still want to see proofs and testimonies, ask more questions on any product, you can access the group here: https://t.me/OpgtsProdSupports

18. How do I get in touch with you personally?

If you want to contact me personally, kindly visit this link for my private handle on the Telegram: http://t.me/Opengates

Thanks for your time.